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FAQ

Carpet Care Service in London

Special Information

We specialise in carpet cleaning here at E Carpet Cleaners. So why don’t you let us take care of your carpets for you? With our years of experience, we can recondition any kind of carpet you may have. With our great amount of knowledge and expertise, you can be sure that we’ll keep your carpets in great condition. We’ve cleaned all kinds of carpets, from rugs to handmade oriental carpets to wall to wall carpeting in hallways and rooms. Every carpet we have cleaned has looked immaculate and beautiful once we’ve finished. We’ve cleaned hundreds of homes and offices in London and we’ve watched our cleaning experts transform their carpets from smelly and grimy to immaculate and fresh smelling carpets.

Questions:

•    Before buying a carpet, should I seek advice from an expert?

•    For the general householder, what carpet care is needed?

•    Recently, my puppy urinated on my expensive Persian rug.

•    How can I get rid of bad stains from my incredibly expensive rugs and carpets?

•    Which areas do you cover?

•    Is your company fully insured?

•    Call 020 3743 9533 now if you have further questions.

Frequently Asked Questions

Before buying a carpet should I seek advice from an expert?
Of course. Often the less costly carpets and rugs lead to a much shorter life. Seek advice from an expert regarding the kind of dye and fiber. This will remove all future concerns and issues.

For the general householder, what carpet care is needed?
It’s advisable that you regularly vacuum your carpets. Make sure you vacuum padded furniture and curtains too – at least, once a week, in order to keep dust fibers at bay. Regular cleaning is always advised to guarantee the removal of harmful allergens and dust mites. Call us for help!

Recently, my puppy urinated on my expensive Persian rug. The smell is awful and I am afraid that I will ruin it if I try to clean it myself. Can you help me?
Contacting the experts is the right thing to do. If your carpets receive the wrong treatment, this will leave long lasting damage to your costly rug. We recommend in-plant cleaning. This basically means that your rug will receive the best care it can get.

How can I get rid of bad stains from my incredibly expensive rugs and carpets?
To remove the majority of stains, you can try by wetting out and blotting up the stain. Treatment must ensure the stain doesn’t spread into a bigger area. Make sure you mark the wetted area with clean white fabric or a piece of absorbing paper towel. To avoid irreversible color running and pile damage, do not rub or brush the stain. Not all standard household cleansers can remove stubborn stains. However, try not to use potentially harmful products or vigorous rubbing to treat those pesky stains as this can do a lot of damage. Speak to a specialist now at E Carpet Cleaners.

Which areas do you cover?
We cover all areas in London. Just get in touch on 020 3743 9533 today if you want to know whether we cover your area.

Is your company fully insured?
Indeed, we are fully insured. We provide a 100% customer satisfaction guarantee.